Privacy Policy

Last updated: January 15, 2025

1. Data We Collect

At AgencyCraze, we collect information that you provide directly to us through contact forms, consultation requests, or registration on our site. This includes your name, email address, phone number, and the content of the messages you send us. We also collect automatic technical data such as IP address, browser type, operating system, pages visited, and session duration through cookies and analytics technologies.

2. Purpose of Processing

Your personal data is used exclusively to: (a) respond to your inquiries and requests for strategic consulting services; (b) send relevant information about business model optimization and operational profitability, if you have given your consent; (c) improve our website through traffic and user behavior analysis; (d) comply with applicable legal obligations.

3. Legal Basis for Processing

The processing of your data is based on your explicit consent when submitting forms, the execution of a consulting services contract, and the legitimate interest in improving our services and maintaining site security.

4. Cookies and Tracking Technologies

We use first-party and third-party cookies (Google Analytics) to analyze site usage, remember preferences, and generate anonymous statistics. You can manage or disable cookies from your browser settings. We do not use cookies for behavioral advertising or commercial profiling without your prior consent.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described, and for a maximum of 2 years after your last interaction, unless a longer legal retention obligation exists.

6. Transfer to Third Parties

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share information with technical service providers (hosting, email platform, analytics tools) who act as data processors under strict confidentiality clauses. These providers are based in the United States and the European Union, complying with the Privacy Shield and GDPR as applicable.

7. Your Rights

You have the right to access, rectify, delete, limit processing, object to processing, and request the portability of your personal data. To exercise these rights, send an email to info@agencycraze.com indicating your request. You may also withdraw your consent at any time without affecting the lawfulness of prior processing. If you wish, you can file a complaint with the competent supervisory authority (ICPEN or the Spanish Data Protection Agency).

8. Commitment to Transparency

At AgencyCraze, we do not make misleading claims, create false urgency, use fictitious testimonials, or claim unverified official affiliations. All information about our strategic consulting services, business models, and operational profitability is truthful and supported by documented results. We do not guarantee specific results without a prior analysis of your company.

9. Contact for Privacy Matters

If you have questions about this policy or wish to exercise your rights, you can contact us at:

AgencyCraze
Carretera Cabral - Polo, Cabral, Barahona, 20302, Dominican Republic
Phone: +1 898 507 3484
Email: info@agencycraze.com
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